vhot_001 a écrit :Boîte garantie à vie si tu as encore la facture. Tu peux aller n'importe quelle dealer Thule. Je te suggère de téléphoner avant car souvent si tu n'as pas acheter chez eux il me t'aiderons pas, si tu as des problème pm moi.
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Ta réponse est fausse en parti, Thule ont une garantie limitée à vie, sur défaut de fabrication, pour l'acheteur original. Les impacts ou autres coups ne sont pas couverts.
Voici un extrait de leur garantie, en anglais:
Thule sport and cargo products purchased on or after January 1, 2006 carry a limited lifetime warranty to the original purchaser which warranties our products against manufacturer defects.
Thule Luggage, Bags and Cases have a 25 year quality guarantee
Pack 'n Pedal products are backed by a 5 year warranty.
Thule products purchased between 1/1/01 and 12/31/05 had a 5 year warranty and prior to 2001 had a 3 year warranty.
If you feel that you have a warranty issue that is due to a manufacturing defect, we advise that you visit the Thule dealer where you purchased the item, or the closest Thule dealer for a warranty inspection. At that point they will determine if the product failed due to a defect and therefore is a warranty issue, and can initiate a solution based on that determination.